This privacy policy discloses the privacy practices for app.traderssecondbrain.com and traderssecondbrain.com. This policy applies solely to information collected by this website and application.
Information Collection
While delivering our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We collect the following information submitted directly through the Service:
- Information you provide as part of your account registration, which may include your name, email address, username and password.
- Trading data you import or log manually within the application (trade records, journal entries, performance metrics).
- Information you provide in other interactions with us, such as requests or questions submitted via forms or email, and requests for customer support and technical assistance.
- If you connect a third-party service (e.g. Notion), we store only the access token and basic workspace information necessary to provide the integration.
We will not sell or rent this information to anyone.
Information Use
We may use the information collected from users to:
- Maintain, provide, and improve the Service;
- Respond to your requests for information and support;
- Prevent or address technical or security issues;
- Comply with valid legal subpoenas, requests, or other lawful processes;
- Help us better understand user interests and needs, and customize the Service;
- Communicate with you about important notices and updates regarding the Service;
- In accordance with applicable legal obligations, communicate with you about promotions and news about our products (you can unsubscribe at any time).
Legal Bases (EU/GDPR)
If you are located in the EU, the legal bases under the General Data Protection Regulation ("GDPR") for using your information are as follows:
- Where use of your information is necessary to perform our obligations under a contract with you;
- Where use of your information is necessary for our legitimate interests (e.g. to provide security, operate the Service, prevent fraud, analyze and improve the Service);
- Where use of your information is necessary to comply with a legal obligation;
- Where we have your consent to process data in a certain way.
Sharing of Information
We share information we collect about users with the following:
- Service Providers. We may share your information with select third parties that perform services on our behalf, including data storage (Supabase), email delivery (Resend), payment processing (Paddle), error monitoring (Sentry), and AI features (OpenAI). These providers are contractually bound to protect your data.
- Business Transfers. If ownership of our business changes, we may transfer your information to the new owner so the Service can continue to operate.
- Consent. We may disclose your information to third parties with your explicit consent.
Your Rights
You may opt out of any future contacts from us at any time. You can do the following by contacting us via the email address listed below:
- Request to see what data we have about you, if any;
- Correct or update any data we have about you;
- Request deletion of any data we have about you;
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Passwords are stored as one-way hashes and never in plaintext. Payment data is handled exclusively by Paddle — we never store your card details.
Cookies
We use session cookies to keep you logged in and to protect against cross-site request forgery. We do not use third-party tracking cookies for advertising purposes.
Third-Party Payments
We use Paddle as our payment processor and Merchant of Record. Paddle handles all payment data in accordance with PCI DSS standards. We do not retain any credit card information on our servers.
Updates
Our Privacy Policy may change from time to time. All updates will be posted on this page with a revised "Last updated" date.
Contact
If you have any questions or concerns regarding the handling of your personal information, please email us at: support@traderssecondbrain.com